Privacy Policy

Information you provide: Name, email address, company name, job title, and any other information you submit through forms, account registration, or communications with us.

Usage data: IP address, browser type, operating system, referring URLs, pages visited, timestamps, and interaction data collected automatically when you use our Services.

Content data: URLs, content objects, and metadata you submit for drift analysis. We process this data solely to provide the Services and do not use customer content to train AI models.

Cookies and tracking technologies: We use cookies and similar technologies to maintain sessions, analyze usage patterns, and improve the Services. See Section 5 below.

We use collected information to:

• Provide, operate, and maintain the Services
• Process drift reports and content analysis requests
• Communicate with you about your account, updates, and support
• Send marketing communications (with your consent; you can opt out at any time)
• Analyze usage to improve product functionality and user experience
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal data. We may share information with:

• Service providers: Third-party vendors who assist us in operating the Services (hosting, analytics, email delivery), bound by confidentiality obligations
• Legal compliance: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

We retain personal data for as long as your account is active or as needed to provide the Services. You may request deletion of your data at any time by contacting us at privacy@continuityintelligence.com. We will delete or anonymize your data within 30 days of a verified request, except where retention is required by law.

We use essential cookies to operate the Services and optional analytics cookies to understand usage. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Services.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

California residents may also request disclosure of data collected and shared, and opt out of any sale of personal information (we do not sell personal data). To exercise any of these rights, contact us at privacy@continuityintelligence.com.

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, and regular security assessments. See our Security page for more details.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, contact us at:

Continuity Intelligence, Inc.
Email: privacy@continuityintelligence.com